Returns
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible to make a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.
Shipping
To initiate a return, please email us at info@primelevelstore.com We require a receipt or proof of purchase to accompany your return.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
As soon as we have received your valid return; We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If we accept your return, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

Delivery
All orders are delivered within 3-7 business days. The weekdays from Monday to Friday are viewed as business days, except for ends of the week and open occasions. On the off chance that your order has not been gotten inside the referenced delivery times, please get in touch with us via telephone +1 (786) 828-6494 or email info@primelevelstore.com.

Canceling An Order

Orders can be cancelled, however only until they are shipped. Order cancellations must either be emailed to info@primelevelstore.com or call us at +1 (786) 828-6494

Contact us
If you have any questions about our Return and Delivery Policy, please contact us:
By email: info@primelevelstore.com
By phone number: +1 (786) 828-6494